Why Location Matters

Location plays a key role in the efficiency and lifespan of your intercom system. When an intercom is installed at the wrong height or angle, it may fail to capture a visitor’s face clearly or distort sound due to echoes or background noise. In addition, outdoor units that are exposed to harsh sunlight or heavy rain tend to wear out quickly and require frequent maintenance.

The ideal intercom location allows users to communicate easily while ensuring that the system blends with the building’s design. Proper positioning also enhances security — a visible and well-placed intercom deters intruders and ensures you can identify visitors clearly, both during the day and at night. Moreover, for wireless or IP intercoms, choosing a location within strong Wi-Fi coverage zones is crucial to avoid connectivity issues.

In short, correct placement balances functionality, safety, and aesthetics — three pillars that define an effective intercom installation.

Key Factors for Choosing the Right Location

When planning your intercom setup, several factors must be considered simultaneously. The height of installation should ideally be between 140 cm and 160 cm from the ground, which aligns with the average eye level of most adults. This ensures that the intercom camera captures the visitor’s face naturally without requiring awkward tilting or adjustments.

The angle of the device is equally important. The camera should have a clear view of the person standing in front of it without being obstructed by walls, plants, or pillars. For entrances with multiple angles or elevations, adjustable mounts or slightly downward tilts can help optimize the field of view.

Lighting also plays a major role. Direct sunlight shining onto the intercom lens may create glare, while placing it against a bright background can cause silhouettes and reduce visibility. To prevent this, install the intercom in a spot with balanced lighting — preferably shaded, but not dark. For night-time use, ensure there’s sufficient ambient light or built-in infrared lighting.

Another critical factor is weather protection. In regions like the UAE, where heat, sand, and humidity are common, intercom devices should be sheltered from direct sunlight and rain. Installing them under a small roof extension, shade, or protective hood can significantly extend their life span. Similarly, selecting IP65-rated or weatherproof models helps prevent dust ingress and heat damage.

Indoor vs Outdoor Units

Most intercom systems consist of two or more components — outdoor units (door or gate stations) and indoor units (master or sub-stations). Each has unique placement requirements.

For outdoor intercoms, visibility and accessibility are key. The device should be placed near the main entrance gate or door where visitors naturally reach for communication. It must be easily reachable for people of different heights, yet positioned securely to prevent tampering. Ideally, it should be within an arm’s reach and mounted at eye level.

On the other hand, indoor units should be installed in central or high-traffic areas, such as the living room, kitchen, hallway, or security office. The goal is to ensure that anyone inside can quickly see or respond to a visitor without walking across the house. If your system includes multiple sub-stations, distribute them strategically across floors or key locations to maintain convenience.

Placement should also consider privacy and usability. Avoid installing intercoms behind doors, furniture, or decorative panels that block the screen or speaker. They should be visible, accessible, and neatly integrated into the room’s design.

Connectivity and Wiring Considerations

Intercom systems come in two main types: wired and wireless (or IP-based). Each has distinct requirements that influence placement.

For wired systems, it’s crucial to plan the cable paths before installation. Wires should ideally run within concealed conduits through walls, ceilings, or floors. The shorter and cleaner the wiring route, the better the performance and reliability. Long, exposed wires not only look unprofessional but also increase the risk of signal loss and damage. Additionally, all junction boxes and connection points should remain accessible for future maintenance or expansion.

If you are installing a wireless or IP intercom, signal strength becomes the priority. The outdoor unit should be placed where the Wi-Fi coverage is strong and stable. Avoid mounting it on metallic gates or thick concrete walls that might block signals. It’s often helpful to test Wi-Fi strength using a smartphone before finalizing the position.

Regardless of the system type, make sure the power supply is stable and grounded properly. For video systems, ensure your internet connection can handle the bandwidth required for HD video transmission. Using Power over Ethernet (PoE) or dedicated low-voltage lines can simplify setup while maintaining reliability.

Common Mistakes in Intercom Placement

Many installation issues arise from simple oversights. One common mistake is mounting the intercom too high, which results in poor visibility and awkward angles. Another is installing it directly under harsh sunlight, which degrades both the device and the viewing quality. Some homeowners place their intercoms behind glass panels or decorative grilles, which may look good but block sound and distort video.

Others ignore connectivity — a common problem for wireless models installed too far from the router. Similarly, unshielded or excessively long cables in wired systems can cause interference or reduced clarity. Finally, neglecting to protect the unit from environmental elements like rain or dust often leads to short circuits or corrosion.

To avoid these mistakes, always plan placement based on your daily usage, not just aesthetics. The intercom should feel intuitive and functional, allowing seamless communication between visitors and residents.

Special Considerations for the UAE Climate

Intercom installations in the UAE require additional planning due to environmental conditions and architectural styles. The extreme heat, especially during summer, can damage exposed units. To counter this, choose UV-resistant casings and avoid direct exposure to midday sun. A small shade or canopy can help maintain device longevity.

Sand and dust are also major concerns, particularly in desert regions. Opting for sealed, weatherproof intercom units with a high IP rating (preferably IP65 or above) is highly recommended. Periodic cleaning with a soft cloth can also prevent buildup around buttons, speakers, and camera lenses.

In many UAE villas and compounds, aesthetic integration is essential. Buildings often feature decorative facades, marble walls, or traditional gates — the intercom should complement the design rather than stand out awkwardly. Technical-24 professionals take this into account by suggesting discreet yet accessible positions that maintain both beauty and functionality.

Lastly, UAE homes often include multiple entrances — such as vehicle gates and pedestrian gates. In such cases, installing separate intercoms at each entry point ensures convenience and better control over access.

How Technical-24 Ensures Optimal Placement

At Technical-24, we treat intercom installation as both a technical and design process. Our specialists start with a detailed site inspection to evaluate entry points, lighting conditions, and signal strength. We identify the ideal mounting height and angle to ensure that the intercom camera captures faces clearly while maintaining aesthetic harmony with your building’s structure.

We also assess exposure to sunlight, rain, or dust and provide appropriate weatherproofing solutions. For wired systems, our team plans the entire cabling layout, ensuring clean and hidden conduit paths. For wireless systems, we perform network signal tests to guarantee stable performance.

Each installation is followed by a full functionality test under different lighting and weather conditions. We then guide our clients on usage, maintenance, and even system expansion. Whether it’s a smart video intercom for a Dubai villa or a commercial system for an office tower, our approach ensures safety, reliability, and long-term performance.