1. What Cleaning Services Do You Provide?

The first step is to understand what exactly a company offers. Some companies focus on general housekeeping, while others provide specialized services such as:

• Deep cleaning (entire villa/apartment including hard-to-reach areas)

• Carpet & rug cleaning using shampooing or steam machines

• Sofa & upholstery cleaning (great for homes with kids or pets)

• Mattress cleaning to remove dust mites and allergens

• Window cleaning (especially for high-rise apartments in Dubai/Sharjah)

• Kitchen & bathroom sanitation

• Move-in/move-out cleaning

• Post-construction cleaning after renovations

👉 Pro tip: Always ask for a detailed service list. Some companies may only offer surface cleaning (dusting and mopping), while others specialize in deep sanitization and stain removal.

For example, if you’re moving into a new villa in Abu Dhabi, a general maid service won’t be enough—you’ll need full deep cleaning including air vents, ducts, and water tanks.

2. Are Your Cleaners Trained and Background-Checked?

When you allow strangers into your home, trust is everything. A professional cleaning company should be transparent about its hiring and training process. Ask:

• Do cleaners go through background checks before hiring?

• Do they receive formal training in cleaning techniques?

• Are they taught customer etiquette and handling of fragile items?

In the UAE, where many households employ cleaners through agencies, it’s crucial to ensure the staff is legally employed, insured, and professionally trained.

📌 Why this matters:

• Untrained cleaners may use the wrong chemicals and damage furniture.

• Background checks ensure safety for families, children, and valuables.

• Training in eco-friendly methods ensures your home remains toxin-free.

At Technical-24, our cleaners go through rigorous training in cleaning methods, safe product usage, and client communication—because cleaning isn’t just about wiping surfaces, it’s about delivering trust and peace of mind.

3. Do You Use Eco-Friendly and Safe Cleaning Products?

Many households in Dubai and Sharjah include children, elderly, or pets—all of whom are sensitive to harsh chemicals. Strong cleaning agents may remove stains but leave behind toxic residues that cause allergies, skin irritation, or breathing problems.

👉 Always ask:

• Are the products eco-friendly and biodegradable?

• Do they use steam cleaning machines as an alternative to heavy chemicals?

• Can they accommodate special requests (like chemical-free cleaning)?

💡 Example: A family in Dubai Marina recently shared how switching to eco-friendly sofa cleaning reduced their child’s recurring cough caused by dust and chemical fumes.

Professional companies should be able to explain what products they use and why. If they hesitate or can’t provide details, that’s a red flag.

4. How Do You Set Your Pricing?

Pricing structures vary widely in the UAE. Some cleaning services charge per hour, others per service, and premium companies may offer packages for deep cleaning or recurring weekly visits.

Key questions to ask:

• Do they charge per hour or per project?

• Are cleaning supplies included in the price?

• Are there hidden fees for transportation, late bookings, or large areas?

• Do they offer discounted packages for recurring services?

📊 Example Comparison:

• Hourly maid service in Dubai: AED 30–45/hour (general cleaning only)

• Deep cleaning for a 2-bedroom apartment: AED 400–600

• Villa deep cleaning: AED 800+ depending on size

💡 Pro tip: Don’t fall for the lowest price. Often, cheap services compromise on quality—using untrained staff, cheap products, or rushing through jobs. Instead, focus on value for money: quality, reliability, and transparency.

5. Do You Provide Insurance or Service Guarantees?

This is one of the most overlooked but important questions. What happens if:

• A cleaner accidentally breaks your glass table?

• Harsh chemicals damage your sofa fabric?

• The service doesn’t meet your expectations?

A professional cleaning company should:

• Provide insurance coverage for damages.

• Offer a service guarantee (e.g., free re-cleaning if you’re not satisfied).

🚩 Companies that don’t offer guarantees may not take responsibility if something goes wrong.

At Technical-24, we provide clients with assurance and accountability—because a clean home should never come with stress.

6. Can You Share References or Customer Reviews?

In today’s digital age, reviews speak louder than advertisements. Before hiring, check:

• Google Business Profile (look for verified reviews in Dubai/Abu Dhabi)

• Social media pages (Facebook, Instagram, LinkedIn)

• Testimonials on the company website

• Word-of-mouth recommendations from neighbors or colleagues

Questions to ask:

• Can you share references from past clients?

• Do you have photos of before/after cleaning projects?

• How many repeat customers do you have?

💡 Pro tip: Look for consistency in reviews. One or two negative reviews are normal, but if many customers complain about lateness, poor cleaning quality, or rude staff, it’s a warning sign.

7. How Flexible Is Your Scheduling?

In busy UAE cities like Dubai and Abu Dhabi, flexibility is critical. You may need:

• Same-day cleaning before guests arrive.

• Weekly scheduled cleaning for villas.

• Emergency cleaning after a party or renovation.

Ask:

• Can I book online or via phone easily?

• Do you provide last-minute bookings?

• Do you offer customized cleaning schedules?

For instance, Technical-24 allows clients to book one-time, weekly, or monthly cleaning plans tailored to their lifestyle. Whether you’re a working professional in Sharjah or a villa owner in Abu Dhabi, flexibility ensures convenience without compromise.

Bonus Tips: Red Flags to Watch Out For

While asking the 7 questions above, also be alert for red flags:

• No written agreements or unclear pricing.

• Reluctance to share details about products or staff.

• Poor online presence or no customer reviews.

• Pushy sales tactics.

If you notice these signs, it’s best to look elsewhere.